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| #1111266 in Books | 2007-05-31 | Ingredients: Example Ingredients | Original language:English | PDF # 1 | 11.00 x8.50 x.75l,2.16 | File type: PDF | 261 pages||0 of 0 people found the following review helpful.| Used as reference while studying for ITIL RCV certification. ...|By Customer|Used as reference while studying for ITIL RCV certification. Contained all required information. Am keeping as reference for ongoing transition and service management work.|4 of 5 people found the following review helpful.| Quality Authors produce quality|By
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.
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